Toto’s Toilet Won Japan’s Heart. Can it Conquer the American

president toto groupTOTO's founder, Kazuchika Okura, sent a letter to the Company's second president, containing the words: Kindness must always come first. Your goal should be to provide good productsTOTO’s first president, Kazuchika Okura, wrote a letter to his successor, Saburo Momoki. The words contained in that letter have been treasured by the TOTO Group ever since as